Frequently Asked Questions
Is this wood shaving safe for small pets and the environment?
Yes. These wood shavings are pet, people, and planet-friendly. They contain no chemical additives or silica dust, ensuring a safe environment for your pets and the planet.
What is the Minimum Order Quantity (MOQ)?
In general, the minimum order quantity is one 20 feet container.
What are the accepted payment terms?
We accept T/T 100% for orders. We are committed to establishing good cooperation even for smaller initial requirements.
What is the estimated delivery date?
It usually takes about one week to finish one container, though production can sometimes be faster depending on the schedule.
Does the wood shaving help with odor control?
Yes, the product features natural deodorization properties and is available in scents like apple, lemon, and lavender to keep the pet environment fresh.
How should the wood shavings be stored?
To maintain the low moisture content (less than 10%), it is recommended to store the bags in a dry, cool place away from direct sunlight.