Frequently Asked Questions
Is this wood shaving safe for small pets and the environment?
Yes. The wood shaving is pet, people, and planet-friendly. It contains no chemical additives or silica dust, making it safe for your pets and the environment.
What is the minimum order quantity (MOQ)?
Generally, the minimum order quantity is one 20-foot container.
What are the available payment terms?
For small orders, we accept T/T 100% in advance to ensure smooth cooperation.
How long does delivery usually take?
It usually takes about one week to prepare and finish one container, though it can sometimes be faster depending on requirements.
What fragrances are available for the pet bedding?
Standard options include Apple, Lemon, and Lavender. Special fragrance requests can also be accommodated.
What is the moisture content of the shavings?
The moisture level is strictly controlled to be less than 10%, ensuring high absorbency and freshness.