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Frequently Asked Questions
Are you a factory or a trading company?
We have our own factory to produce pet products such as cat houses and dog harnesses, and we also act as agents for several other quality brands.
Why should we choose your products?
We focus on professional, reliable service and win-win partnerships. Being a direct manufacturer allows us to offer professional-grade pet products at reasonable prices.
How are shipping costs determined?
For smaller orders, we use couriers like FEDEX or DHL at competitive rates. Larger shipments are sent via sea, where we can provide quotes for both our forwarder and yours.
Can the price be negotiated?
The final price depends on the specific item you demand, including the shape, size, and quantity. We provide the best quotations after receiving a full description of your requirements.
What is the sample time and payment process?
Sample time is usually 3-10 days after order confirmation. We accept T/T (30% deposit, balance after finish), PayPal, and West Union.
What categories of pet products do you provide?
Our main production includes pet beds, cushions, cat houses, dog clothes, pet toys, and cat scratch trees, with a monthly capacity of approximately 120 containers.