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Factory Overview
We are a production and trading manufacturer with about 300-350 skillful workers and technical staff. Equipped with advanced technology like mould making and die-casting machines, we provide innovative, high-quality pet products including litter boxes, pet toys, leashes, cages, and dog training equipment. We welcome OEM and ODM orders.
Quality Commitment: We uphold the "Quality First, Reputation First" principle. With a strict quality guarantee system and professional after-sales service, we aim to create higher market value for our global customers. We are certified by BSCI, TUV, and SA8000, holding more than 8 major certifications.
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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a direct manufacturer with more than 20 years of experience, holding Sedex, NBC, ISO9001, and BSCI audits. Our facility spans 12,000 square meters with over 200 workers.
What design services do you offer?
We provide free 2D and 3D designs for customer confirmation before mass production. We also support full OEM and ODM customization.
Can I get a sample before placing a bulk order?
Yes, we can send ready-made samples for quality testing (shipping cost only) or create a custom sample based on your design after mold fees are paid.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs per design.
What are the typical lead times for samples and production?
Sample lead time is 3-5 days. Mass production typically takes 12-15 days after sample approval and payment receipt, depending on order volume.
How do you handle quality issues after sales?
By providing clear photos or videos of any quality concerns, we will analyze the issue and provide a satisfactory solution within 24 hours.
HURO Pets
