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Frequently Asked Questions
What type of SIM card does the tracker require?
The device requires a GSM network Nano SIM card. It supports 2G/3G/4G bands for mobile services, but please note it does not support CDMA telecom cards.
How long is the pet collar?
The total length of the included collar is 45cm, designed to fit most small to medium-sized pets.
Is there a dedicated app for tracking?
Yes, the device is compatible with the 365GPS platform, available for both Apple (iOS) and Android devices.
How do I use the SOS function?
While the device is powered on, simply press and hold the main button for 3 seconds to trigger the SOS function.
What are the weight and dimensions of the locator?
The locator is ultra-lightweight at only 27g and its dimensions are 54*29*22mm, ensuring it doesn't burden your pet.
What network functions need to be enabled on the SIM card?
The SIM card must have GPRS internet access and Caller ID display functionality enabled for the tracking features to work correctly.
HURO Pets
