Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in pet products, with our own factory and R&D team. We offer OEM & ODM services for global clients.
Can I customize the product with my own logo or design?
Yes, we provide customization options including logo printing, packaging design, and specific product features.
Can I get a sample before placing a bulk order?
Absolutely. We offer samples for evaluation. Sample fees and shipping costs will be charged but can be deducted from your bulk order.
What is your lead time for bulk orders?
Our typical lead time is 15-30 days depending on the order quantity and customization needs.
Do your products come with a warranty?
Yes, all our products come with a 12-month warranty covering manufacturing defects.
How do you ensure product quality?
We have strict quality control processes including incoming material inspection and final product checks. Our products meet CE, FCC, and RoHS standards.