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Frequently Asked Questions
Are you a factory or a trading company?
We have our own factory to produce retractable dog leashes, dog waste bags, dispensers, and other high-quality plastic pet products.
Why should we choose your products?
We focus on win-win cooperation, professional service to ensure you get exactly the products you want, and competitive factory pricing.
How are shipping costs calculated?
For smaller orders, we use couriers like FEDEX or DHL at discounted rates. For large volume orders, we ship via sea using either our forwarder or yours.
Can the price be negotiated?
Pricing depends on your specific demand, including shape, size, and quantity. We provide the best quotation after receiving your full requirements.
What is the weight limit for these retractable leashes?
Standard models are designed for pets up to 50 lbs, providing a durable solution for small to medium-sized breeds.
Can I order a custom color or size?
Yes, we support customization for sizes (XS to XL) and colors based on Pantone codes to match your brand's requirements.