❓ Frequently Asked Questions
Are you a manufacturer or a trader?
We are a factory specializing in silicone tooling and products. All products shown are based on our patented designs and molds.
Do your products meet food safety standards?
Yes, our factory has BSCI certification. For each product, we provide food safe testing and BPA-free testing. Any specific certificates can be made according to your request.
Can you provide customized services?
Absolutely. We offer full OEM & ODM services including custom logos, custom colors (Pantone codes), and unique design mold development.
Can I get samples before placing a bulk order?
Yes, stock samples can be offered for free with a lead time of 1-3 days. Custom logo samples typically take 7-10 days after design approval.
How do you control product quality?
We follow AQL Standard ISO3951-1981. We conduct 100% inspection during production and random inspections before packing. Third-party inspections are also welcome.
What are your shipping and payment methods?
We provide shipping by sea, air, and express (DHL/FEDEX/UPS). Payment terms typically involve a 30% deposit for formal orders, with the balance paid before shipment.