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Frequently Asked Questions
When is the delivery time?
For normal items, delivery time is 5-10 days. Customized products depend on the specific models and order quantity.
What is your MOQ?
For normal items, the MOQ is 20pcs. For custom orders, the MOQ depends on the style and requirements.
How is the freight calculated?
Freight depends on quantity, total carton volume, and the destination address. We will calculate the reference shipping cost upon inquiry.
Can we customize our branding?
Yes, we can custom print your logo or customize your header cards and hang tags (MOQ applies).
How do you ship the goods?
Small orders are shipped via DHL, TNT, FedEx, UPS, or EMS (5-7 working days). Large orders are shipped by sea or train.
What payment methods are accepted?
We accept various methods including T/T, Irrevocable L/C at sight, and Western Union for your convenience.