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Frequently Asked Questions
1. What is the standard delivery time?
For normal items, delivery time is 5-10 days. Customized products depend on specific models and order quantities.
2. What is your Minimum Order Quantity (MOQ)?
Standard items have an MOQ of 20pcs. For custom orders, the MOQ varies based on the style and branding requirements.
3. How are shipping costs calculated?
Freight depends on quantity, carton volume, and destination address. We can calculate a reference cost once items are selected.
4. Can we customize the branding?
Yes, we support custom logo printing and custom header cards or hang tags, subject to specific MOQ requirements.
5. What shipping methods do you offer?
Small orders are shipped via DHL, TNT, FedEx, or UPS (5-7 days). Large orders are shipped by sea or rail for cost efficiency.
6. Which payment methods are accepted?
We accept a variety of convenient methods including T/T, Irrevocable L/C at sight, and Western Union.