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Frequently Asked Questions
What is your MOQ (Minimum Order Quantity)?
In general, our MOQ is in one case, and the quantity in one case is 100 units.
Are your samples free or do they involve a cost?
For low value products, we provide free samples with freight collect. For high value products, sample cost and freight apply, but the sample cost can be refunded after placing an official order.
What is your delivery time?
Usually, it takes 7-10 days to prepare and send out your parcel.
Can you provide custom designs (OEM)?
Yes, if you have special requirements, welcome to contact us. We can customize your design and logo with our dedicated design team.
How should I pay for the order?
We accept Western Union, T/T, MoneyGram, and PayPal. Terms are negotiable.
What is the shipping method?
Orders can be shipped by sea, air, or express (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing orders.